1. In General
Promotions and special offers on the Duffermenswear Website is strictly allocated to the website only and these are not available to in any of the retail outlets.
Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
3. Duffer menswear online Community Areas
- Registration duffer menswear will reserve the right to cancel any misuse of offers and membership without notice.
4. Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
5. Refunds, Exchanges and Cancellations...and how?
(a) REFUNDS & EXCHANGES
IMPORTANT :The buyer must contact the seller before sending anything back
Returned items must be undamaged in their original packaging with all labels, tags, barcodes still attached. IMPORTANT: The original packaging must be undamaged and unmarked.
Please do not write on boxed item packaging. All items must be returned unworn with no evidence of scented deodorants or aftershaves.
All items will be checked on return by our Quality Control dept. If the Goods returned are not in a fully saleable condition or the packaging is damaged the Company reserves the right to refuse a exchange or refund.
Post and packaging costs are at the Buyer’s expense and are non-‐refundable.
Please note that we advise that ALL Returned goods should be sent by recorded delivery and the relevant insurance cover undertaken to cover yourselves against non delivery by your chosen courier.
Refunds will be processed on recipt of returned item, Exchange for different sizes
IMPORTANT : The buyer must contact the seller before sending anything back.
Please return the item/s back to us using the address on the invoice enclosed in your parcel.
Please state on the bottom of the invoice the size of the replacement you require.
When we receive the item/s to be exchanged, we will process them as soon as possible and send them out to you.
The buyer may be liable for cost of re-delivery dependant upon the circumstances of exchange.
DUFFER MENSWEAR ONLINE
This does not affect your statuary rights
If Things Go Wrong
We warrant that the Goods which we supply are of satisfactory quality and are fit for the purpose for which Goods of that nature are commonly supplied.
If you return Goods to Us for a reason other than if You change Your mind, We will inspect the Goods and either replace them or refund the full purchase price for Goods which We reasonably accept are defective or faulty or which are otherwise not in accordance with the Contract. This is subject to you returning the Goods to Us within a period of 14 (fourteen) days from delivery where you believe they are faulty for any reason. This is known as the "Warranty Period"
We will replace the Goods or refund you provided that the defect or fault is not caused by usual wear and tear, damage caused deliberately or accidentally, your negligence or if You fail to follow product instructions or if the Goods have been misused, altered or repaired without Our approval. Any refund will also include any delivery charges which you have paid and Your cost of returning the Goods to Us. If We do not find any fault or defect then Your cancellation and refund rights are limited to those set out also in the above paragraphs, although this does not affect your statutory rights. If you believe that Goods have a defect then you should not make any further use of them before returning them to Us. After the Warranty Period, refunds and exchanges shall be at Our discretion except that Your statutory rights are not affected. These are your rights granted by law and which cannot be changed by us.
return the Goods in an unused condition to Us (by courier or recorded delivery please,) to the address on invoice or if you have paid using a credit or debit card you can return the Goods in an unused condition to any Duffer Menswear store together with the dispatch or delivery note as proof of purchase.
We will aim to process your refund or replace the Goods as soon as possible but will do so within 30 (thirty) days of you returning the Goods to Us. If you have paid using a credit or debit card and if you choose to return Goods to one of our stores within the Warranty Period, any refund or replacement due will be made at that time except that any delivery charge refunds which are due will be processed separately. Please contact us at firstname.lastname@example.org for delivery charge refunds.Finally, whenever You return Goods to Us either because You believe they are faulty or because You change Your mind, We ask that Goods are returned to Us, either by recorded delivery or courier so that You have proof of posting. We will not be responsible for Goods which are lost or damaged
6. Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law DUFFER MENSWEAR ONLINE and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect DUFFER MENSWEAR ONLINE liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
7. Linking to this Website
This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
8. Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with DUFFER MENSWEAR ONLINE and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to DUFFER MENSWEAR ONLINE
9. DUFFER MENSWEAR ONLINE in accordance with the retail outlets
DUFFER MENSWEAR ONLINE is separate entity to the retail outlets. We advise you do not go to the stores with any purchases or enquiries they will only give you an email address email@example.com we will respond to all emails within 48 hours hope this is of no inconvenience to you.
DUFFER MENSWEAR ONLINE shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. Rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Email firstname.lastname@example.org and title your email "complaint" or "comment"
12. Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
13. Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and duffer menswear online. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of duffer menswear online.
14. Ethical Sourcing Policy
As a reputable and trusted business committed to offering its customers high quality products, duffer menswear online recognizes its obligation to ensure that suppliers are operating ethically.